![]() Follow the steps below to accomplish this: You can try removing and then re-adding your Google account if you’re using Android.Select ‘clear cache’ from the app details menu.Check Pokemon Go in ‘Settings,’ ‘Apps,’ and ‘Games.’.Android Screengrab Courtesy of Sharm Grig FF via YouTube.If not you will need to contact Niantic for assistance.These procedures should reliably resolve the error message “Unable to Authenticate.”.Remove Pokemon Go from your phone and restart it.iOs Screengrab Courtesy of lglan102 via YouTube.You may also need to simply clean their cache to improve the experience. While playing Pokemon Go, be sure you’re not using a VPN service in the background.If you’re playing Pokemon Go outside, avoid places where mobile coverage is poor.If the problem is with your Network Operator, you may need to contact them.By detaching or rebooting your modem, you may be able to resolve any home internet issues.Players can address the issue with some quick and simple tinkering. ![]() It’s possible that the error message is because of the player’s internet connection.Niantic’s servers may go down from time to time, in which case fans will simply have to wait until the issue is fixed. ![]()
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